RETURN POLICY
Return Due to Change of Mind
BBAPTOUGE accepts returns for certain products due to a change of mind. Please submit a return request within 15 days of receiving the product, and return the item to us in its original packaging, unused, and resalable condition.
Return shipping costs will be paid by the customer, and the customer will need to arrange their shipment.
Unfortunately, we will not refund any original shipping charges.
Once the return is received and approved by our quality assurance team, refunds will be processed within 3-5 business days (for the United States) and 5-10 business days (for other countries). We will notify you via email once this process is complete.
Please note that any order for VELOCITA EXHAUST and AE PERFORMANCE branded products is a made-to-order product and they refuse all return requests for non-quality issues. No cancellations, product modifications, or refund requests will be accepted for any reason after the order has been successfully confirmed and paid for. Before purchasing VELOCITA EXHAUST and AE PERFORMANCE products, please be aware that these brands are non-refundable and shipping costs are the responsibility of the customer. Before placing an order, please confirm the model requirements and communicate with customer service before placing an order.